Guiding the Mission and Vision of Friends Homes

The Friends Homes leadership team guides the organization to meet today’s needs and prepare for the future.

Friends Homes, Inc., is blessed to have an experienced management team that provides stable leadership for our community and operates with the highest standards of integrity. The talents and expertise of our leadership team — combined with the skills of our more than 400 employees — create a community in which residents can live to their highest potential.

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Meet our Team

Sarah Barker

Associate Director of Development and Public Relations

Sarah Barker is the Associate Director of Development and Public Relations for Friends Homes as part of the Management Services Agreement with The Presbyterian Homes, Inc. She joined the team in November 2016. Sarah grew up in the Western North Carolina Mountains and holds a degree, in English Arts, from Haywood Community College. Sarah’s career has been primarily in the non-profit sector, with a focus on philanthropy. She is passionate about raising money to benefit the mission of Friends Homes. Sarah and her husband, Joey, reside in High Point with their two Dachshunds, Coco and Rider. Sarah enjoys all things outdoors and in her free time can be found outside refinishing an old piece of furniture, walking, gardening, reading or simply soaking in the sunshine.

Keith Blackwell

Director of Environmental and Safety Services

Keith joined Friends Homes in May 2000, working part-time in security while also working full-time in civil engineering and construction design. In January 2013, he accepted the position of assistant director of facility services, becoming a full-time Friends Homes employee. He became Director of Environmental and Safety Services in October 2017. In this role, he is in charge of housekeeping, laundry, security, and safety services.

Keith is married and has one daughter. He enjoys being outdoors and fishing.

Susan Brewer

Director of Sales & Marketing

Susan’s experience in retirement living began when she was a volunteer at age 10. Professionally, she has held various positions in independent living, assisted living, skilled nursing, and Continuing Care Retirement Communities. During Susan’s first year at Friends Homes, she supported the sales and marketing team as they exceeded their goal of becoming 100% sold in 18 months, attaining that goal in just 11 months.

Susan and her husband, Richard, have a son, Andy, a daughter, Chloe, a Yorkie, and a Cavachon. In her spare time, Susan enjoys competitive speed skating, golf, and dabbling in investing.

Alice Carroll

Director of Health Information Technology

Alice started her career at Friends Homes in 1979 as the social worker for Whittier Nursing Center. During her first 11 years, she also helped with activities and managed medical records and staff development. In 1989, she became the health care administrator for the assisted living and skilled nursing units at Friends Homes at Guilford. During that time, Friends Homes’ campuses adopted the Eden Alternative principles of person-centered care, and in 1998, Alice joined the North Carolina Culture Change Coalition that promoted culture change in all of the state’s nursing facilities.

In 1995 Alice moved to a corporate position, managing the housekeeping and laundry services for both campuses. In 1999, Alice accepted the position of special projects coordinator, a new position initially created to bring both campuses into Y2K readiness. Over the years, she has developed our data network which now includes hardware and software support for our electronic medical records application. Alice is still a member of the NCCCC and has served as chair for three terms.

Alice enjoys woodworking, outdoor activities with her two dogs, Darla and Petey, and spoiling her 11 great-nieces and nephews.

Teresa Cox

Wellness Director

Teresa has been with Friends Homes since the wellness center and pool opened in 2000, and has many years of experience in senior fitness. Teresa started college late in life, first attending the New York Cooking School. She then earned undergraduate degrees in exercise and sport science, and one degree in nutrition. She went on to earn a master’s in gerontology and a master’s in sociology from Appalachian State University. She obtained her doctorate in education-kinesiology from UNC-Greensboro.

Teresa loves people and enjoys all of her roles at Friends Homes.

Teresa and her husband, Bob, have three Corgis. In her spare time, she enjoys hiking, camping, cooking, and learning about new places and things.

Cham Dickey


Cham joined the Friends Homes team in September 2002. He received a B.A. in business administration from the University of South Florida in 1982, with a major in accounting and a minor in economics. Cham is a CPA and Chartered Globe Management Accountant (CGMA).

In June 1986, Cham moved his family to Greensboro, NC where he was a senior financial analyst and financial systems manager at Guilford Mills, Inc., for 17 years before joining Friends Homes, Inc.

Rick Hatch

Director of Facility Services

Rick earned his associate degree in business management from Rutledge College in 1980. He began his career working in the construction industry and handled production management in casework manufacturing for a family-owned custom cabinet shop. He has also been involved in commercial construction project management.

Rick is married and enjoys rebuilding and using antique aluminum campers. One of his favorite places to visit is Floyd, VA.

Susi Hudson

Director of Resident Services

Susi Hudson serves as director of resident services and has been with Friends Homes since 2008. Prior to her current position, she was the activity director for our assisted living center for 7 years. Susi has a degree in therapeutic recreation from Catawba College, and has worked in long-term care for 18 years.​

Susi and her husband, Brad, have one daughter. In her spare time, Susi loves spending time at the beach and with family, reading, and cheering on the Clemson Tigers.

Shukriyyah Jones

Director of Nursing, Guilford Campus

Shukriyyah started her nursing career as a CNA here at Friends Homes. She worked in healthcare while continuing her education — first becoming an LPN, then an RN, and then completing her bachelor’s in nursing. Shukriyyah worked part-time at Friends Homes for two years while she took a position in the emergency room at Randolph Hospital. The experience and knowledge she gained in the ER have been a benefit to the residents under her care at Friends Homes.

Shukriyyah enjoys spending time listening to music, being with her family, cooking and traveling. Of course, her most favorite companion is her Malti-Poo, Gizzie, who makes an occasional appearance here at Friends Homes — to the delight of both residents and staff.

Pat Manuel, SPHR

Human Resource Director

Pat Manuel has worked in the field of human resources for more than 30 years. She attended the University of North Carolina at Greensboro, then went on to receive her Master of Business Administration with a concentration in human resources from Gardner Webb University.

A native of Greensboro, Pat is married and has two daughters and two granddaughters. In her spare time, she enjoys being with her grandchildren.

Missy McGinnis

Associate Executive Director, Guilford Campus

Missy McGinnis is the associate executive director of the Friends Homes Guilford campus and the administrator-of-record for the skilled nursing and assisted living centers there. Missy holds a bachelor’s degree in public administration from Drake University and a master’s degree in health care administration from Des Moines University of Osteopathic Medicine.

A native of Iowa, Missy enjoys travel, reading, swimming, movies, and the Special Olympics. She is the mother of two sons, Jackson and Holden, and is married to her husband, Michael.

Alex Perez

Director of Dining Services, Guilford Campus

Alex Perez is a Sr. Director of Dining Services in New York City with over 15 years in the Food Service industry. He joined the Morrison Community Living family in 2009 after graduating from Kennesaw State University in Atlanta, GA. He has successfully grown within the organization in the New York market and is now taking an opportunity to showcase and enhance the dining program in North Carolina at Friends Homes Guilford.

Alex has recently moved into the area with his wife, Wanda, and his three year old son Nicholas. During his down time, he enjoys spending time with his family, cruising, trying new restaurants and loves to play ice hockey. Fun fact! Alex played minor professional hockey in Georgia. And has cruised 36 times in 33 years.

Alex is extremely excited about the move to North Carolina and is ready to jump right in with his team to enhance and grow the dining program at Friends Homes Guilford. He will introduce new, interactive and exciting dining platforms that will surely get you “hungry” for more.

Freda Robinson

Director of Nursing, West Campus

Freda is a graduate of the University of North Carolina-Greensboro with a B.S. in nursing and a master’s in nursing administration. She has worked in the field of long-term care since 1974.

A native of High Point, NC, Freda has three children, including a set of twins, and a “fur-baby” named Gizzie. Her hobbies include crocheting, coastal fishing, and traveling to the mountains.

Fran Smith

Director of Dining Services, West Campus

Fran has been employed with Morrison Management Services, the provider of dining services at Friends Homes, for 30 years. She also directed the regional training center for dietary managers for eight years.

A native of Dallas, TX, Fran moved to the Triad area in 1997. She has two children and three grandchildren, and enjoys bowling, reading, cooking, gardening, and traveling.

Donna Sprinkle

Associate Executive Director, West Campus

Donna received her undergraduate degree from Guilford College and a master’s degree in public policy and public administration from Purdue University. After graduating from Guilford College, she had a three-year internship at Kendal-Crosslands, a Continuing Care Retirement Community. Donna is a certified paralegal in North Carolina and is a licensed nursing home administrator in Illinois, North Carolina, and Ohio.

Donna is a birthright Quaker and attends Archdale Friends Meeting where her brother-in-law is the pastor.

Arnold R. “Arnie” Thompson

Executive Director

Arnie Thompson has been executive director for Friends Homes since August 2016. He previously worked as the Associate Director for River Landing at Sandy Ridge for 11 years and as the Controller for The Presbyterian Homes, Inc. corporate office for 5 years.​

Arnie is a graduate of Appalachian State University where he earned a B.S.B.A. in accounting. He holds his Certified Public Accounting certificate in the state of North Carolina and is a member of the North Carolina Association of Certified Public Accountants. Arnie is a licensed nursing home administrator.​

Prior to his affiliation with Friends Homes and the Presbyterian Homes, Arnie was a manager with the public accounting firm McGladrey & Pullen in Greensboro, NC.